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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 239 verified reviews
Read all reviews
Independent Service Rating based on 239 verified reviews
Customer rating:
"We have had a brilliant experience so far with our booking, we spoke to a lovely lady on the phone who was able to answer all of our questions making me feel confident while booking our holiday."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, providing you with exceptional customer services, something in which we strive for.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"They help with getting all of the holiday sorted in one package so you can just book the whole thing in one place so is less stressful."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that our dedicated team were on hand to assist, making for an easy booking experience.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"This is the second time booking through magic breaks. Last time I booked online but this time I booked through the online chat with Amy who was fab!! She was so helpful considering I was booking multiple rooms. Everything was super efficient and Amy sent everyone their individual booking references even..."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, providing you with exceptional customer services, something in which we strive for.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Very pleased with the service the lady who booked our stay was extremely helpful and made our forthcoming trip to Disney magical"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to review our services.

We are thrilled to know that a member of our dedicated team were on hand to assist with any questions you may have had.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"I called to enquire about accommodation types before booking and ended up booking over the phone. The lady I spoke to was very helpful and informative"
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your great feedback with our services.

We are thrilled to know that our dedicated team were on hand to assist, providing you with exceptional customer service.

Please do let us know if you need anything further in the meantime, we are always happy to help.

Kind regards,
Christina
Customer rating:
"Knowledgible staff, really helpful"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are sorry to hear that there was an error on your booking, however are haply to know that our dedicated team were on hand to assist promptly in correcting this, providing you with knowledgeable and helpful service, something in which we strive for.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Fantastic service from Simon, such a polite professional person."
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist with your booking, providing you with exceptional customer service, something in which we strive for.

We remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Booked a last minute holiday with MagicBreaks. Fantastic service from their team throughout the booking process."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that our dedicated team were on hand to assist throughout the booking journey and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"This is the 2nd time I have booked with MagicBreak to visit Disneyland Paris and I wouldn’t book with anyone else now. Treated as an individual and not a number, Give you as much time as you need to tailor your holiday exactly as you want. I will recommend to anyone considering an extra special holiday."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback and 5^ rating with our services.

We are delighted to know that our team were on hand to assist with your booking, allowing you to tailor your holiday to your preferences. We would also like to thank you for your continued custom and for recommending our services.

We remain at your disposal should you have any further questions and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"I phoned to add on a day in Paris to go with my Disneyland trip. Amy the lady I spoke to was very helpful and advised me about each trip and suggested which would be best for our family.
And I booked it there and then.
Second time I have booked with Magicbreaks and I wouldn’t book with..."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist with any questions you may have had, and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
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