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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 300 verified reviews
Read all reviews
Independent Service Rating based on 300 verified reviews
Customer rating:
"I was made to feel that my booking was most important to MagicBreaks by Simon Taylor"
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist with your booking, going above and beyond and providing you with exceptional customer service, something in which we strive for.

We remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Amazing service from Figen at Magic Breaks making sure we book the best deal for our recent trip to Disney Paris!! Thank you!"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist with your booking to Disneyland Paris, providing you with exceptional service, something in which we strive for.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Yet again amazing service from Emma. Emma made it very quick and easy to book our trip. Thank you again Emma"
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist, making for a quick and easy booking experience.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Nicole was a friendly and helpful member of staff. Easy booking process."
Hi there,

Thank you for booking with us at MagicBreaks and for taking the time to share your great feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, providing you with friendly and helpful service, something in which we strive for.

We wish you a magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Emma was amazing! Very professional and patient whilst technology played up. Made the whole process easy and was very helpful and knowledgeable. We always use MagicBreaks as we get the best service"
Hello there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist with your booking, answering any questions you may have had and providing you with patient and professional service, something in which we strive for.

We will be sure to relay your kind words to Emma directly and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Very efficient and pleasant person who handled our booking"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that our dedicated team were on hand to assist with your booking, providing you with efficient service, something in which we strive for.

We wish you a truly magical trip and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Amy has been amazing!! She has answered my many many questions quickly. If you want to book with magic breaks, I would highly recommend amy stevens as your booking agent!"
Hello there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist, answering any questions you may have had.

We will sure to relay your kind words to Amy directly and remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"Anthony was excellent very helpful made the booking easy for us. He was very knowlagable about everything and very friendly"
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, making for an easy booking experience, providing you with knowledgeable and friendly service, something in which we strive for.

We remain at your disposal should you need anything further in the meantime.

Kind regards,
Christina
Customer rating:
"As I couldn't make my booking online, and to be honest I prefer to speak to an advisor, I called the number on the MagicBreaks site. From then on I was able to tailor our stay, rooms and board options, flights and transfers with the same advisor who couldn't have been more helpful, despite a few changes..."
Hello there,

Thank you for choosing MagicBreaks and for sharing you great feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist, allowing you to personalise your booking.

We would also like to thank you for your continued customs and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Really helpful and efficient customer service. All questions answered promptly. Very impressed with knowledge level and helpfulness. Would recommend!

Thank you Emma Sorensen for making the process easy for us so far!"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, providing helpful and efficient customer service, something in which we strive for.

We would also like to thank you for recommending our services and will be sure to relay your kind words to Emma directly.

Kind regards,
Christina
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